After numerous calls then they disappeared and I was told my warranty was up and I was on my own. If you need further help, reach me via phone at https: We have been waiting for about 10 weeks for the parts, can’t get through on the phone to customer service. Unfortunately I have a gas range and the only thing that works on it is two burners. I tried one whole week to make that dishwasher work but finally called for support. Why no replacement cap available?
I would expect that something may be fouling the lower arm, thus not allowing it to spin properly. Answered on Feb 12, views. On March 24, , I again called the hotline because no repair kit has been received. They sent a service tech out 8 days later. Homeowners, families, businesses ConsumerAffairs Research Team. I will never buy a Viking again! Thank you, you have successfully subscribed to our newsletter!
Note huge pile-up of dishes on counter. But he didn’t fix it.
Homeowners, families, businesses ConsumerAffairs Research Team. I have 8 repair receipts between diagnosing and ordering parts. On March 24,I again called the hotline because no repair kit has been received.
Now the dishwasher will not complete any of the cycles. For this newer one we needed to rinse thoroughly the dishes prior and use all kinds of boosting products.
Please assign your manual to a product: It was so badly rusted inside the door we needed a new holder. The motor failed and we lost hundreds of dollars of food. The old one was great. The dishwasher is only 4 years old! It only has the name!!! Nothing but problems since purchase installed October This is the worst customer service I have ever experienced.
Service advised me that replacement was the only practical option as multiple repairs necessary would be cost prohibitive. It should be mounted up so water and debris from the garbage disposal can’t backwash into it.
My husband wrapped the ends of a pliers with a terrycloth towel and very carefully attempted to turn the stuck cap counterclockwise as directed by arrow on the cap to open unit. My husband and I built a home 6 years ago and chose, at our decorator’s and contractor’s suggestion all Viking appliances, although we had had Sub-Zero and other brands in our previous home with absolutely no trouble.
I bought a house on June 1 that has all Viking appliances. They connect their tester and find no diagnostic codes so they say it is fine.
Viking Dishwashers 80 Reviews (with Ratings) | ConsumerAffairs
I called the company back and a week later they came out again, and discovered the recall part was not supported by the internal hardware on the Viking dishwasher. Vikjng family of 4 has been without a dishwasher for 2 months now. The dishwasher stopped working in late Januaryabout 8 months after installation.
I would never buy another Viking product. We are a family of two so use is minimum.
24″ Custom Panel Dishwasher – FDW100
Answered on Feb 08, views. Here at Elite Appliance, we can point you to some of the best and most affordable dishwashers available.
Vikimg then he left to go on a cruise. Recognized for their exceptional products, Viking provides free standing ranges, range tops, ovens, refrigeration of all kinds, and much more. The dishwasher I would never purchase again. Will never buy another Viking product again.
We finished the kitchen and tried to connect the ranch and dishwasher by July 2. How do we fix?
Answered on Aug 21, 48 views. The many repair people we have met since we bought this Viking Dishwasher in love to tell us how it’s impossible to troubleshoot, and breaks all the time. Viking has this great name in the industry when in fact, their products are terrible and they don’t care about their customers.
You cannot even manually drain it. I would expect that something may be fouling the lower arm, thus not allowing it to spin properly. They could care less about the reliability of the products that they sell. Answered on Jul 07, views. After numerous calls then they disappeared and I was told my warranty was up and I was on my own.
Ensure the kitchen drain is clear and drain hose is not blocked. Founded inViking brings commercial cooking into the residential home. All Viking appliances provided by the builder when house was purchased new in The canned response is that you must call the manufacturer.